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The California
"Lemon Law"
The
California Lemon Law (officially
known as the Song-Beverly Consumer Warranty act, found in California
Civil Code sections 1790 et seq.)
is a law designed to protect consumers who purchase or lease
warranted motor vehicles. If it is determined that a motor vehicle
is a "lemon," the motor vehicle's warrantor must
repurchase or replace the motor vehicle from the buyer.
In
order to have a valid Lemon Law claim, the following elements must
be met:
1.)
The vehicle must be used some of the time for personal, family or
household purposes. If a vehicle is used exclusively for business
purposes, the Lemon Law will not apply, but other laws may provide
certain remedies.
2.)
The vehicle must have problems covered by a warranty. There is a
simple rule: no warranty means no Lemon Law case.
3.)
The warrantor must be unable to repair the vehicle's warranty
problems after a reasonable number or repair attempts. What
constitutes a reasonable number of repair attempts will vary
depending on the problem. For example, if a vehicle's brakes fail,
one repair attempt may be enough to establish a reasonable number.
Generally, safety-related or drivability concerns will require fewer
repair attempts than those which are not safety-related or affect drivability.
Also
relevant to determining whether there has been a reasonable number
of repair attempts is the number of days the vehicle is
out-of-service due to warranty repairs. The more days
out-of-service, the better the chance of establishing a reasonable
number of repair attempts.
There
is a common misconception concerning the Lemon Law, that it only
applies to vehicles that are less than 18 months old or have less
than 18,000 miles. This belief is not true! The Lemon Law will apply
to a vehicle regardless of how old it is or how many miles is has,
so long as the vehicle is having problems that are under warranty.
Even
if the warranty has expired, the Lemon Law may apply. If the vehicle
is still having problems that were complained about and never
properly repaired during the warranty period, a valid Lemon Law
claim may exist.
4.)
The vehicle must contain a problem covered by the warranty that
substantially impairs the vehicle's use, value or safety to a
reasonable person in the position as the Buyer. The Lemon Law,
generally, will not apply to vehicles with trivial or minor defects.
Nevertheless, each case must be judged independently taking into
account the particular needs and expectations of the particular
vehicle's owner/lessee.
If
the above mentioned elements are met, the vehicle is a lemon. The
vehicle's owner/lessee will be entitled to a replacement vehicle or
a refund of the vehicle's purchase/lease price.
Vehicle
Warranties: California has very specific rules on what
defines a warranty. A factory
warranty is something that is given
to the consumer at the time of sale. The warranty can be a “new
car warranty”, a “used car warranty”, or a “certified
pre-owned” warranty. What all of these warranties is that they are
provided and administered by the automobile
manufacturer.
The
next category of vehicle warranties are “dealer
warranties”. These “warranties” have no connection or
affiliation with the “factory warranty”, and are between the
BUYER and the SELLING DEALER. The manufacturer has no liability for
the selling dealer internal warranties.
The
final category of vehicle warranties are “extended
warranties”. These “warranties” are valid in many other
states, but NOT in
California. California has its own rules that govern these
“warranties”. In fact, these are not warranties at all. In
California, these must be called “mechanical breakdown
policies”, “service contracts” or other titles that do NOT use
the word “warranty”, as you
cannot purchase a
warranty in California on a motor vehicle. Many automobile
dealerships mislead consumers by calling these contracts
“warranties”, but they are not, and have no
applicability to California Lemon Law. So, it does not matter
what a dealer calls it – if the word “warranty” is not on the
face of the application form, then it is NOT a warranty.
Consumer
rights in the California Lemon Law:
All consumers have the same rights under our California lemon law,
whether the vehicle was purchased or leased, is new or used, as long
as it’s covered by a warranty. Consumers should realize that
automobile manufacturers, though they will often make gestures of
goodwill in an attempt to bolster customer loyalty, are at heart
still businesses. They
are there to make money – not give it back. Though automobile
manufacturer’s should buy back offending vehicles that meet lemon
law state statute guidelines automatically by reviewing the
dealer-submitted warranty repair claims, most of the time they do
not. In most all cases, application of the California lemon law is a
consumer-driven event.
Consumers will hire lemon law attorneys to ensure that the
manufacturer conforms to their legal duties.
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